Privacy Policy – Energetic Edge (Pvt) Ltd
Privacy Policy
Energetic Edge (Pvt) Ltd respects your privacy and is committed to protecting the personal information you provide to us.
Information We Collect
We may collect information such as:
- Your name
- Phone number and WhatsApp number
- Email address
- Business name and business type
- Website or software requirements
- Any other information you voluntarily provide to us
This information may be collected through our website, Facebook, Instagram, WhatsApp, Meta Lead Forms, email, or other communication channels.
How We Use Your Information
We may use your personal information to:
- Respond to your inquiries
- Provide consultations, quotations, and service information
- Understand your business requirements
- Contact you regarding requested products or services
- Provide customer support
- Improve our services and customer experience
Sharing of Information
Energetic Edge (Pvt) Ltd does not sell your personal information.
Where necessary, information may be processed through third-party platforms and service providers that we use to operate our business, including Meta/Facebook, Instagram, WhatsApp, email providers, website hosting providers, and other technology service providers.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, our business relationship with you, and any applicable legal or regulatory requirements.
Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
Your Rights
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal requirements.
Cookies and Website Data
Our website may use cookies and similar technologies to understand website usage, improve performance, analyse traffic, and provide a better user experience.
Meta Lead Forms and Social Media
When you submit information through Facebook, Instagram, Meta Lead Forms, or WhatsApp, the information you provide may also be processed according to the privacy policies and terms of those platforms.
We use information collected through these platforms only for legitimate business purposes, such as responding to inquiries, providing consultations, preparing quotations, and communicating about products or services you have shown interest in.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page.
Contact Us
Energetic Edge (Pvt) Ltd
Email:
Hotline: 0117 20 25 25
WhatsApp: 074 373 25 25
Website: www.energeticedge.lk
Last updated: October 2026
